English for Sales & Customer Service
This program is tailor-made for people working in the following areas
Sales in retail, direct sales, telesales and marketing, international business, Customer and guest service in any business environment
Sales in retail, direct sales, telesales and marketing, international business, Customer and guest service in any business environment
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Duration of the program: 16 weeks
The program uses artificial intelligence and adaptive learning to ensure the pathway is relevant to the occupation with focus on work scenarios with communication and vocabulary required to work effectively in English in the professional area. This program has three parts:
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Practical EnglishPractical English is a general English course that helps students improve their basic English skills as efficiently as possible. This includes topics such as International business; Everyday life; Leisure and entertainment; People and relationships; Nature and environment; Society; Travel and transport.
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Business Speaking
Business Speaking offers effective practice of English skills in more than 30 common business environments. This course focuses on Meetings and debates; Negotiations and sales; Presentations; Questions and answers; Problems and complaints; Projects and plans; Networking; Making telephone calls and conference calls.
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Word-Mine Vocabulary
Word-Mine Vocabulary offers a flexible and effective way to increase your English vocabulary for just 15 minutes a day. It uses adaptive learning technology to help you identify and focus on unfamiliar words and keep track of your progress.
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